Description from the customer report: "a call from customer was received at 5:56pm.Customer reported that they were having problems with the integrated pressures.Customer said that ever since the initiation of the cardiohelp on the patient, the pven has been going from +600 mmhg to -300 mmhg.The pint and the part seem to be functioning ok.Soon after the sporadic numbers on the pven all it would read was dashes.The alarm continually went off reading no pven connection.Customer was advised to check the integrated pressure cord on the machine.See if it's loose and try a new one.If it continues may want to consider changing the hls set.This occurred at 6:42pm.Customer tried the hls set in another machine, it was the same.They checked the cord with no change.They ended up changing out the hls set.New hls set works fine.There were no consequences to the patient" (b)(4).
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