The monitor associated with the complaint was returned for investigation.The customer reported that the inratio lcd display was missing a segment of the first inr digit.The customer's display issue was replicated during in-house investigation.After relieving pressure between the lcd screen and the pcb board, all digits appeared fully.Display issues can be attributed to the pressure of the attachment between the lcd screen and the monitor circuit board.The monitor met functional and thermistor testing requirements.Issues of missing segments on inratio 2 monitor display were investigated and as a result, a corrective action was initiated.This instrument was manufactured prior to the implementation of the corrective actions that were implemented.
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