Device was used for treatment, not diagnosis.Patient initials are (b)(6).Patient information was not available for reporting.Additional device product code is hwc.(b)(4).As reported, the device was missing from its packaging and was not able to be implanted.The complaint device is not expected to be returned to the synthes manufacturer for evaluation.Evaluation of the product itself is not relevant to the complaint issue.As reported, only the empty sterile packaging was found.A device history record review was performed for the subject device lot.The review showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.No non-conformances were generated during the production of the subject device.This order met all dimensional and visual criteria at the time of release with no issues documented during the manufacture that would contribute to this complaint condition.Product manufacture date: january 12, 2016.Part expiry date: november 30, 2024.The investigation could not be completed; no conclusion could be drawn.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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