The customer called in to report their ichem velocity urine chemistry analyzer generated false negative results on the ichem velocity.The customer deleted the erroneous false negative results from the velocity and repeated the sample.Upon rerun, the customer found the sample results were positive for chemistry, and this time the microscopy results were generated without an error flag.When the customer reviewed and released the positive results, they realized a corrected report had been generated for the chemistry results.This meant that the initial negative chemistry results initially believed to be deleted by the customer had been auto-released to the laboratory information system (lis).Patient treatment was not changed or affected as a result of the erroneous result.
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