A steris service technician arrived on-site, inspected the unit, and identified the caster was damaged; specifically, the rubber gasket used to lock the caster in place was identified to be worn.The technician replaced the 4 casters on the cart, tested the unit, and confirmed the unit to be operating according to specification.The technician identified that the reported event was due to improper maintenance of the casters.The unit was manufactured in 2005 and was not under steris contract for preventative maintenance services at the time of the reported event.As a result of the reported event, the user facility has decided to contract steris for future maintenance services.No additional issues have been noted.
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