Model Number N/A |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Code Available (3191)
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Event Date 07/15/2016 |
Event Type
Injury
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Manufacturer Narrative
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The device was returned, at the time of the submission of this report, but it was not evaluated yet.A follow up medwatch will be submitted once the investigation is completed, including results of visual and functional tests performed on the product.
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Event Description
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It was reported that the universal electric/battery double trigger handpiece stop working during a surgery.The surgery was delayed for more than 30 minutes, the exact surgery delay time is unknown.The surgery was completed with another device.There was no additional harm or injury to patient/operator reported.
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Manufacturer Narrative
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Universal modular electric/battery double trigger handpiece serial number (b)(4) was returned for complaint investigation.Visual and functional tests were performed.Upon receipt, it was confirmed that the wire connecting controller board to trigger board was defective.The reported defect by the customer (device stopped working during the surgery) was confirmed.As a result the above wire was replaced.After repair, the product was tested, inspected as per internal processes and it was returned to the customer.
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Manufacturer Narrative
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Universal modular electric/battery double trigger handpiece serial number 311179 was returned for complaint investigation.Visual and functional tests were performed.Upon receipt, it was confirmed that the wire connecting controller board to trigger board was defective.The reported defect by the customer (device stopped working during the surgery) was confirmed.As a result the above wire was replaced.After repair, the product was tested, inspected as per internal processes and it was returned to the customer.Additional information was received about availability of the backup device for the completion of the surgery.The backup device was available and was used to complete the surgery.Time of the delay remains unknown.
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Search Alerts/Recalls
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