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Very limited information was received.The unspecified enpower detachment control box (dcb) and the unknown connecting cable were not returned.The sl-10 microcatheter was not returned.Concerning cleanliness only, the microcoil system was returned in almost pristine condition.The system was either not used or was cleaned before being returned which may have produced further damage.It is also unknown if the device was improperly handled for returned packaging or was further manipulated and/or inspected post-procedurally.In addition, any trace or other evidence that may have been complaint related may have been altered or removed prior to being returned due to post-procedural handling, cleaning, and packaging.All location callouts are approximate and for reference only.The detachment fiber was returned intact, undamaged, and did not receive heat and melt the returned device positioning unit (dpu) passed electrical testing with resistance at 51.8 ohms (range 48.5/56.0) (b)(4) (fluke meter (b)(4)) and the enpower (b)(4) and cable (b)(4) systems ready green light illuminated (ifu).The coil detached on the first detachment cycle.Post-detachment inspection found that the enpower ready systems green light remained illuminated and resistance passed at 52.1 ohms.Post-detachment inspection found that the detachment fiber received heat and melted as designed.Laboratory testing could not duplicate the field complaint.No manufacturing defects were found.Conclusion: the complaint of the coils non-detachment is not confirmed.The device positioning unit (dpu) passed electrical and functional testing with the coil being detached on the first detachment cycle, therefore the root cause of the coils non-detachment cannot be determined.In addition, without the return of the complete detachment system and the sl-10 microcatheter used in the procedure, it cannot be determined if these components contributed to the complaint event.Dhr: a review of the manufacturing documentation associated with this lot presented no issues during the manufacturing or inspection process that can be related to the reported complaint.Since the complaint is not confirmed and the manufacturing documentation for the lot presented no issues during the manufacturing or inspection processes no further corrective action will be taken at this time.
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