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An investigation of the reported condition was being performed.Sixty-six samples were returned by the customer for evaluation.After performing a visual inspection, the reported condition was confirmed.The corner of the gauze had loose fibers fraying out.It looks as though the yarn has been pulled out on the corner.The returned product does not meet the quality standards.A product analysis could confirm that the issue contributed to the reportable event.The most probable root indicates that the threads were most likely snagged on a burr on the cross fold paddle and/or fingers.Preventive maintenance for the autobander equipment does require the inspection of the paddle and fingers of the cross fold for overall condition.Prior to a lot¿s release, the lot must be deemed acceptable by passing inspections that are based on a valid sampling plan.Inspectors routinely examine a statistical sample both physically and visually.As a corrective action, a visual inspection is being performed to inspect for loose threads during production.An existing formal investigation action is not being taken to address this issue.This information will be utilized for trending purposes to determine the need for additional corrective actions.Since the production of this material, the number of in-process checks for this product has been increased in hopes to catch this defect.Containment sampling plans has been updated as per corrective action and preventive action (capa) to increase the visual and functional inspections during production to ensure compliance to requirements.If information is provided in the future, a supplemental report will be issued.
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