The reported device was not returned for evaluation.A picture of the device was examined, and the reported complaint was confirmed, as the acorn head of the reamer was not attached to the end of the device.A functional test was not possible.A review of the device history records was performed which confirmed no inconsistencies.There were no internal processing issues, which could have contributed to the nature of the complaint.A complaint history review has not identified additional complaints for this lot number on file.The root cause was not able to be determined without the device being returned.There are no indications that would suggest that the device did not meet product specifications upon release into distribution.
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