| Model Number |
12860 |
| Medical Device Problem Code |
Device Operational Issue (2914)
|
| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
08/25/2016
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).
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Event or Problem Description
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It was reported that during initial setup, the patient therapy controller (ptc) was able to scan and connect to a programmer while charging.Upon unplugging the ptc from the charger, the ptc screen went black and became unresponsive.Troubleshooting attempts were not successful.There was no patient involvement.
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Additional Manufacturer Narrative
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Device evaluation: the device was subjected to visual inspection, as well as functional and electrical testing.The evaluation determined that a component would not turn back on after a full battery discharge.Based on the results of the investigation, the reported event was confirmed.Internal complaint number: (b)(4).
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Search Alerts/Recalls
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