The sales rep reported that prior to a shoulder procedure after opening the package to their ultra aggressive plus 5.0, when connecting the device to the handpiece on the back table it was that found that there was a small piece of foreign substance on the device.The sales rep stated that the substance was a piece of thread.The sales rep reported that the thread was only noticed when the blade was being connected to the handpiece, it was not noticed when the device package was opened.The sales rep also stated that there were towels on the back table which the thread could have come from, however the actual source is unknown.The sales rep reported that the surgeon completed the procedure with another like device with no patient consequences or delays.The sales rep was not present for the case therefore could not provide any further information.The sales rep stated that the facility discarded the piece of thread and all that will be returning for evaluation is the device itself.
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The complaint device is not available for a physical evaluation.However it has been reported that the foreign particle may have got on to the device while on the back table.It cannot be confirmed that the particle was out of box.A batch record review has been conducted and the results indicate that this batch of product was processed without any incident and therefore there is no internally assignable cause for the reported problem.Further, a review into the depuy mitek complaints system revealed no other complaints for this lot of devices that were released to distribution.At this point in time, no further action is warranted.However, should any new information be provided in future, this file will be re-opened and a thorough investigation will be performed.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.(b)(4).
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