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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: DEXCOM, INC. DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

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DEXCOM, INC. DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM Back to Search Results
Model Number 9500-44
Device Problems Use of Device Problem (1670); Adverse Event Without Identified Device or Use Problem (2993)
Patient Problems Abscess (1690); Bruise/Contusion (1754); Purulent Discharge (1812); Erythema (1840); Inflammation (1932); Reaction (2414)
Event Date 05/01/2016
Event Type  Injury  
Manufacturer Narrative
(b)(4).The dexcom g4 platinum continuous glucose monitoring system user's guide states: inserting the sensor and wearing the adhesive patch might cause infection, bleeding, pain or skin irritations (e.G., redness, swelling, bruising, itching, scarring or skin discoloration).Detached sensor wires referenced are being reported under mfr #'s 3004753838-2016-70007 and 3004753838-2016-22783.
 
Event Description
Dexcom was made aware on (b)(6) 2016, that on (b)(6) 2016, the patient experienced a skin reaction.The sensor was inserted into the thigh.Patient reported that in (b)(6) 2016, she removed a sensor from her leg on the 6th day of wear, due to the tape pulling away and leaving some sensor exposed.Initially, there was just the usual small bump on the skin which normally disappeared within 48 hours.However, within 48 hours, there was a clear bump under the skin that was larger than normal.Two weeks passed and the bump continued to grow and also changed slightly in color, resembling a bruise.The patient visited the doctor at the end of (b)(6) 2016 and although he acknowledged that something was not quite right, he was not worried about infection and was content to wait and see what happened.Over the next few weeks, the patient visited numerous times as the bump grew and became redder, more enflamed, was very painful.There also appeared to be an abscess of some kind under the skin.The patient was concerned that a piece of sensor was stuck in the skin but was told it did not appear so.The patient tried to stress how small the sensors are but was told it was unlikely.Eventually, the patient was prescribed antibiotics at the emergency room which at first, appeared not to help.However, shortly after in (b)(6), the abscess burst and at this point the open wound did respond to antibiotics.The patient was further placed on a 2 week course.Again, the doctor advised it was unlikely anything was caught inside as the lump was not hard.It did, however, have a minute dark area at the center.A few weeks passed and when inspecting the site, the patient could see something protruding from the skin.The patient pulled at it and out came two small shards of foil-like material, along with a significant amount of fluid.Patient spoke to her diabetes consultant who conceded that it was likely to have been part of the sensor.Additionally, patient reported that she was due to see the doctor again as he probably wanted to drain the abscess, since it was persistently struggling to heal.Patient also expressed concern about potential damage to her leg.No additional patient information is available.No product or data was returned for evaluation.However, photographs of the reaction were provided for evaluation.The reported event of skin reaction was confirmed.A root cause could not be determined.Labeling indicates: sensor placement and insertion is not approved for sites other than the belly (abdomen).
 
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Brand Name
DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM
Type of Device
CONTINUOUS GLUCOSE MONITOR
Manufacturer (Section D)
DEXCOM, INC.
6340 sequence drive
san diego CA 92121
Manufacturer (Section G)
DEXCOM, INC.
6340 sequence drive
san diego CA 92121
Manufacturer Contact
kipp durbin
6340 sequence drive
san diego, CA 92121
8582000200
MDR Report Key6012820
MDR Text Key56910365
Report Number3004753838-2016-22784
Device Sequence Number1
Product Code MDS
Combination Product (y/n)N
Reporter Country CodeUK
PMA/PMN Number
P120005
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type consumer,foreign
Reporter Occupation Other
Type of Report Initial
Report Date 09/09/2016
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received10/07/2016
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? No
Device Operator Lay User/Patient
Device Model Number9500-44
Device Catalogue NumberSTS-GF-001
Was Device Available for Evaluation? No
Is the Reporter a Health Professional? No
Date Manufacturer Received09/09/2016
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Is the Device Single Use? Yes
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Initial
Patient Sequence Number1
Patient Outcome(s) Other;
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