Device Problem
Failure to Prime (1492)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.(b)(6).
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging a prime (loss of prime) issue.It was reported that the pump emitted loss of prime warnings despite cartridge changes.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue may result in a long term cessation of insulin delivery if the user is unable to resolve the alarm.
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Manufacturer Narrative
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Device evaluation: the pump has been returned and evaluated by product analysis on 11/29/2016 with the following findings: a review of the pump¿s black box showed that the data from (b)(6) 2016 had been overwritten due to continued use of the pump.No evidence of loss of prime was observed.There was one cs162 warning recorded after a rewind operation on (b)(6) 2016.During testing, the pump successfully completed the ez-prime steps were performed and no alarms or warnings occurring.The pump was exercised for 24 hours with no loss of prime or warnings occurring.The loss of prime issue was not duplicated during investigation.The pump's cover was removed and an intermittent condition was found to the force sensor flex due a broken solder joint around the pin.Unrelated to the complaint, investigation revealed a cracked battery compartment.The returned battery cap was undamaged and was able to fit securely to the pump.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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