Model Number N/A |
Device Problem
Loss of Power (1475)
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Patient Problem
No Code Available (3191)
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Event Date 09/23/2016 |
Event Type
Injury
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Manufacturer Narrative
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The device was not returned to the manufacturer at the date of this report.A follow up medwatch will be submitted once the investigation is completed.
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Event Description
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It was reported that the universal electric/battery double trigger handpiece lose power during use.Therefore, the surgery was delayed for 40 minutes.The delay correspond to the time necessary to find another handpiece.The surgery was completed with another device.There was no additional harm or injury to patient/operator reported.
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Manufacturer Narrative
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Universal modular electric/battery double trigger handpiece serial number (b)(4) was returned for complaint investigation.Visual and functional tests were performed.Upon receipt, it was confirmed that the controller board connector and the battery support were defective.The event reported by the customer was confirmed.As a result the controller board (including the connector) and the batterysupport were replaced.After repair, the product was tested and it was returned to the customer.
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Manufacturer Narrative
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Universal modular electric/battery double trigger handpiece serial number (b)(4) was returned for complaint investigation.Visual and functional tests were performed.Upon receipt, it was confirmed that the controller board connector and the battery support were defective.The event reported by the customer was confirmed.As a result the controller board (including the connector) and the battery support were replaced.After repair, the product was tested and it was returned to the customer.Additional information was received: a backup device was used to complete the surgery and the reason of the delay was the time needed to prepare it.
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Search Alerts/Recalls
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