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The original assessment of this report determined that the event was not reportable.A retrospective review of the file occurred and it was determined that this event should be reported as a malfunction report.Review of the description of event suggests a separation of the catheter may have occurred.Investigation- a review of the complaint history, instructions for use (ifu) and quality control (qc) was conducted for the purpose of this investigation.No device was returned to assist with the investigation.Multiple attempts were made to gain more information concerning this event with no success.The device was not returned for investigation.This is the only known complaint for detachment.The device history record was reviewed and no non-conformances were noted for this lot number.A search revealed this complaint to be the only reported complaint associated with the reported lot number.Per qc, personnel confirm the catheter has an open lumen by passing the appropriate sized wire guide checker through the catheter and ensuring a smooth transition between the distal tip and wire guide checker.Personnel also verify the surface is free of damage, excess bumps, roughness or exposed wires and verify proximal fitting is free of damage.The ifu information states: ¿warnings: maximum recommended infusion pressure is 1200psi.Catheter manipulation should only occur under fluoroscopy.The catheter should not be advanced into a vessel having a reference vessel diameter smaller than the catheter outer diameter.Upon removal from package, inspect the product to ensure no damage has occurred.¿ at this time, with the information available, we are unable to determine a root cause for this issue.We will continue to monitor for similar complaints.Insufficient risk due in part to low severity and high detectability.No remedial action is required at this time.
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