Although we did not receive a faulty sample, the customer's description shows that the incident clearly was caused by severe faulty handling against the product's ifu.In the universal cautions no 6.It is outlined that "before the catheter is advanced through the skin, check that there is sufficient length of guidewire exposed to ensure that the guidewire will exit the catheter hub." the user obviously did not follow this advice.We recommend to retrain the user in catheter handling according the product's ifu.
|