|
A review of the device history record, instructions for use (ifu), manufacturing instructions, and quality control was conducted during the investigation.The complaint device was not returned therefore, no physical examinations could be performed; however, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.Review of device history record shows no nonconforming events which could contribute to this failure mode.It should be noted there were no other reported complaints for this lot number.The device is shipped with an instruction for use (ifu) that describes the intended use, specific items are addressed such as: "withdrawal or manipulation of distal spring coil portion of wire guide through needle tip may result in breakage and/or damage.Based on the information provided, no product returned and the results of our investigation, it is feasible that a section of the coil caught on the introducing needle, encountering force beyond design requirements when attempting to manipulate and/or remove the mandrill guide; however, definitive root cause could not be determined without an examination of the actual device.We will continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.
|