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Investigation - evaluation: a review of the device history record, complaint history, documentation, instructions for use (ifu), quality control, visual inspection and specifications was conducted during the investigation.The device was returned for evaluation.Physical examination of the returned device was performed and as per the supplier's evaluation no anomalies were noted for this device lot.Based on the investigation evaluation, there is no indication that a design or process related failure mode contributed to this event.Current controls for manufacturing are in place to assure functionality and device integrity prior to shipping.Review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.The device history record was reviewed and one non-conformance was noted, however this non-conformance was not related to the reported failure.Ifu was supplied with the each device which states the proper warnings, precautions, and instructions for use.The ifu also states ¿do not bend or change the angle or shape of the distal end.To do so may cause poor function, damage to the resectoscope and injury to the physician and/ or the patient.Immediately discontinue use if break or fractures appear in the device.These conditions may allow undirected emission of electrical energy, rendering the device useless and potentially causing harm to surrounding tissues.Do not use if there are breaks, scratches, and cracks in the insulation on the electrode.Use of the electrode with damaged insulation may cause unintended electrosurgical burns.Care should be taken to avoid severe impacts, side stresses or bends at sharp angles.¿ based on the provided information a definitive root cause cannot be established or reported at this time.We will continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.Per the risk assessment no further action is required.
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