The sample was not available for return as it had been discarded and therefore a full investigation could not be completed.Based on available information the failure could not be confirmed and a root cause could not be determined.A dhr review was performed and the investigation found no abnormalities and all the controls were completed in accordance with the process control form.No systemic issue was identified from the complaint database review but the data, however, will continue to be monitored and if a trend occurs, it will be escalated to quality assurance management for review and determination if further investigation is necessary.Due to this no further investigation or action is warranted at this time and the complaint will be closed.Please note this is the final report.
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