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(b)(4).Investigation - evaluation: a review of the complaint history, drawings, device history record, instructions for use (ifu), manufacturing instructions, trends, quality control and visual inspection of the returned device was conducted during the investigation.The visual inspection of the returned device reported one (1) used sheath was returned.Visual inspection confirmed the check-flo was separated from the sheath.The sheath flare was measured with a go/no-go gage and found to be within specification.Slight distortion and stretching of the flare indicates the flare was securely seated between the check-flo valve and cap.A hemostat marking was observed near the proximal end of the sheath.No other notable damage was found.There is no evidence to suggest the product was not made to specifications.The process of attaching threaded proximal end fittings to flexor sheaths is validated.The process validation shows that the device meets tensile requirements per iso (b)(4).Review of device history record shows no nonconforming events which could contribute to this failure mode.It should be noted there were no other reported complaints for this lot number.The device is shipped with an instruction for use (ifu) that describes the intended use, specific items are addressed such as: "when inserting, manipulating, or withdrawing a device through an introducer always maintain introducer position.Do not attempt to insert or withdraw the wire guide and/or introducer if resistance is felt.Sheath introduction: insert the dilator completely into the introducer.If using an introducer with aq hydrophilic coating, activate hydrophilic coating by wetting the outer surface of the device with heparinized saline.For best results, maintain wetted condition of device during placement.Using standard seldinger technique, access the target vessel with the appropriate needle.Insert wire into the vessel through the needle, then remove needle, leaving the wire guide in place.Insert dilator/sheath combination over wire guide.Sheath removal: insert wire guide at least 10 cm past the tip of the sheath.Insert the dilator over the wire into the sheath.Withdraw the sheath and dilator as a unit.Remove the wire guide." based on the information provided, examination of the returned device and the results of our investigation it is feasible to suggest that this device received force beyond its intended design.We will continue to monitor for similar complaints.Per the health risk assessment no further action is required.
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