Model Number IW910 |
Device Problem
Device Issue (2379)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The complaint iw910 mobile infant warmer was only recently returned to our service centre in irvine california.Once servicing is completed, we will conduct an investigation (based on the service report), to determine if the subject infant warmer had a malfunction which might have caused or contributed to the reported event.We will submit a follow-up report upon completion of our investigation.
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Event Description
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A hospital in (b)(4) reported that the head casing of an iw910 mobile infant warmer was damaged.It was also reported that the head harness connector was discoloured.Servicing of the unit was requested.No patient consequence was reported.
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Manufacturer Narrative
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(b)(4).Method: the complaint iw910 mobile infant warmer was returned our service centre in (b)(4) where it was inspected by a trained fisher & paykel healthcare (fph) service engineer.The heating element and harness connectors were then returned to fisher & paykel healthcare in (b)(4) where they were visually inspected and the resistance of the heating element was measured.Our investigation is also based on the service report and photographs provided by our service centre.Results: visual inspection of the returned devices revealed that the heating element and harness connectors were discoloured.The resistance of the heating element was within specification.Visual inspection of the head casing photograph revealed that it was discoloured from heat.A lot check revealed no other complaints of this nature for lot 061220.Based on the lot number, the unit is approximately 10 years old.Conclusion: the upper and lower harnesses are used to connect the head unit to the control unit of the infant warmer.Previous investigations of similar complaints revealed that the discoloured harness connectors of the infant warmers were most likely the result of arcing that occurred between two electrical contacts, leading to contact failure.The arcing was most likely caused by a poor connection.The warmer's controller continuously monitors the power delivered to the heating element.Should the connectors completely fail the infant warmer displays an error code and enters a fail safe state where the heater element is disabled and the infant warmer alarms to allow the user to act and provide an alternate means of warming.Furthermore, the components of the harness assembly are wrapped in a fire retardant sheath, and the entire enclosure is made from fire retardant plastic.The damaged components on the complaint iw910 mobile infant warmer were replaced and the unit was returned to the customer after passing the necessary electrical safety and performance checks.
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Event Description
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A hospital in (b)(6) reported that the head casing of an iw910 mobile infant warmer was damaged.It was also reported that the head harness connector was discoloured.Servicing of the unit was requested.No patient consequence was reported.
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Search Alerts/Recalls
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