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Without the benefit of examination and testing, coloplast is precluded from commenting on the condition of the device or the cause of the occurrence.Should additional facts prompt us to alter or supplement any information of conclusions contained in the original mdr or in any prior supplemental reports, a follow-up report will be submitted.However, a recheck of the product documentation for this lot number did not reveal any norm deviation that could be related to the complaint.Complaints such as this is a new issue with this product line.The complaints are monitored closely for a forming trend and reported to management on a monthly basis.Production has been informed.
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According to the available information, the daughter of end user called in and said her mom (the end user) got a uti and they thought it was due to the package having holes or punctures in it.Package was sealed, but they said there were holes in the package.The catheter was used at night so they did not notice the holes.
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