| Catalog Number |
03M74-98 |
| Medical Device Problem Code |
Smoking (1585)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
10/23/2016
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.An evaluation is in process.
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Event or Problem Description
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The customer observed smoke from the architect i2000sr analyzer system control center (scc).The customer stated that they smelled smoke, and when they opened the door where the scc is located, they saw visible smoke coming from the rear of the scc.No fire or other visible damage was seen.The analyzer and the scc were powered off.No fire or injury was reported.
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Additional Manufacturer Narrative
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An abbott field service representative (fsr) was dispatched to the account and found the failed component was the scc f+power supply (part number 7-206072-01) within the scc computer on the architect i2000sr analyzer.The smoke from the analyzer was limited to this part and did not spread to other parts of the equipment.The scc computer (part number 07d01-06) includes scc f+power supply (part number 7-206072-01).The fsr replaced the scc computer.The analyzer was returned to normal operation.Evaluation of the customer issue included a review of the complaint text, a search for similar complaints, a review of labeling, and a review of instrument service.Returned part was made available from the customer site for this evaluation.Inspection of the scc f+power supply (part number 7-206072-01) confirmed burn damage of a component on the circuit board inside the power supply.The damage was limited to this part and did not spread to other parts of the equipment.Architect i2000sr analyzer serial number (b)(4) service history was reviewed and no contributing factors were found.No subsequent reports of smoke/burn issues were identified after the scc computer was replaced.Product labeling was reviewed and found to be adequate.The issue was resolved through normal troubleshooting procedures.Based on all available information and abbott diagnostics complaint investigation for the architect i2000sr analyzer, no product deficiency was identified.
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Search Alerts/Recalls
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