| Model Number |
37704 |
| Medical Device Problem Codes |
Inappropriate/Inadequate Shock/Stimulation (1574); Device Operates Differently Than Expected (2913)
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| Health Effect - Clinical Codes |
Device Overstimulation of Tissue (1991); Electric Shock (2554)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Information was received from a consumer regarding a patient who was implanted with a neurostimulator for spinal pain.It was reported that the patient was getting a jolt when working with the patient programmer.The caller was worried that it was too high and wanted to ensure that the patient would not get a shock.This had happened a couple of times and a manufacturer representative was informed about it when manufacturer representative had met with the patient on friday ((b)(6) 2016).Additional information was received from a consumer reporting that with troubleshooting they were able to use the patient programmer to connect, lower amplitude, and turn the implantable neurostimulator (ins) on.It was reviewed to set stimulation at a comfortable level.
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Event or Problem Description
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Additional information was received from a health care professional (hcp) on (b)(6) 2016 reporting that the device was interrogated by a manufacturer representative on (b)(6) 2016.No further action was necessary.The cause of the jolts was not determined.
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Additional Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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