Device Problem
Failure to Prime (1492)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The device has been returned to animas.Evaluation has not yet been completed.When evaluation is complete a supplemental report will be filed.No conclusion can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging a prime (loss of prime) issue.It was reported that the pump repeatedly emitted loss of prime warnings despite cartridge changes.There was no indication that the product caused or contributed to an adverse event.This issue is being reported because it may result in a long term cessation of insulin delivery if the user is unable to resolve the alarm.
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Manufacturer Narrative
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The device has been returned and evaluated by product analysis on 12/13/2016 with the following findings: there was no evidence of loss of prime errors, alarms or warnings observed in the black box history.The original load step malfunction complaint was not duplicated during the investigation.The force sensor calibration passed within specification.Unrelated to the initial complaint, it was observed that the battery compartment was cracked.
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Search Alerts/Recalls
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