Customer was contacted by email and phone three times over several weeks requesting product return for investigation.As of this date, customer has made no attempt to contact ameda, inc.Or return the pump motor base for testing.If product should be returned to ameda for investigation at a later date, a supplemental medwatch will be filed.
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Customer contacted ameda, inc.On (b)(6) 2016 to report single pumping her right breast on (b)(6) 2016 with the ameda purely yours breast pump.She had the suction pressure set on medium.Customer reports the pump suddenly would not release pressure on her right breast and the sound of the motor was one of only suction without pause for approximately 30-60 seconds.She attempted to turn pump off by turning the suction dial to off position.Pump did not turn off.Customer pulled the ac adapter out of the base port which released suction on the breast.She states right nipple soreness and swelling with breast becoming engorged due to being unable to nurse or pump.Customer reports consulting with her healthcare provider on (b)(6) 2016 due to fever, red and sore right breast.She was diagnosed with mastitis amd prescribed antibiotics for 1 week.She states breast pain, nipple swelling and infection resolved in 2 days, so she could resume breastfeeding and pumping.
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