Patient information is unknown.Additional product codes: mni, mnh, kwp, kwq.Udi: (b)(4)lot unknown.Lot number is either l00514 or l091382, but it is unknown which is the complained lot.L00514 is not a valid lot number, but most like correct potential lot number is l100514.Implant and explant dates: due to intra-operative issues, the device was not implanted/explanted.Complainant part is not expected to be returned for manufacturer review/investigation.Initial reporter phone number: (b)(4).A device history record review for both potential lot numbers was completed: manufacturing site: (b)(4).Supplier: (b)(4).Manufacturing date: l100514 ¿ august 23, 2016; l091382 ¿ august 10, 2016.Expiry date: both - august 01, 2026.The devices were initially manufactured in (b)(4) under the unsterile lots l086759 and l074488 respectively and sterilized afterwards.As this complaint is neither packaging nor sterilization related only the documents of the unsterile lots from (b)(4) were reviewed.This review has shown that no non-conformance reports were generated during production.Review of the device history record showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.The investigation could not be completed; no conclusion could be drawn, as no product was received.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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