A steris service technician, arrived on-site, inspected the unit, and found that the hot water supply piping and check valves required replacement.The technician identified that the check valves were damaged which allowed hot water or steam to back up within the hot water supply piping.This pressure caused the piping to overheat and fail.Steris service engineering reviewed the reported event and confirmed the technician's assessment of the issue.The technician replaced the hot water supply piping, re-built the check valves, and confirmed the unit to be operating according to specification.The sterilizer was placed back into service and no additional issues have been reported.
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