The affected device was not returned for investigation.Investigation was done on retention samples of lot no.13516s5m3a, a review of device history record was also done and raw material inspection record was also reviewed.No nonconformities was noticed.If device is returned and if we find the cause other than listed below, we will submit follow up report.Biocompatibility testing of the electrodes is a requirement of the international organization for standardization (iso) 10993 - biological evaluation of medical devices.The tests required for surface electrodes are: sensitization study to evaluate the potential of the electrode to cause delayed dermal contact sensitization.Cytotoxicity study (in vitro) to determine the electrode's potential of causing cell death.· primary skin irritation to evaluate whether the topical application of the electrode can cause skin irritation.Device has passed biocompatibility testing.On the basis above investigation finding, no root cause was identified that have caused the problem of skin allergy.Despite ambu electrodes being developed and tested to assure that the materials are biocompatible, it is not possible to guarantee that no patients can eventually react to a certain substance contained in the gel or medical adhesive.
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