No medical records and no medical images were provided to the manufacturer.The lot number for the device was provided.The device history records are currently under review.The return of the device is pending.The investigation is currently under way.The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.
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Manufacturing review: a manufacturing review was conducted and there was nothing found to indicate there was a manufacturing related cause for this event.The lot met all release criteria.Visual/microscopic inspection: as the sample was not returned for evaluation, a visual/microscopic inspection could not be performed.Functional/performance evaluation: as the sample was not returned for evaluation, a functional/performance evaluation could not be performed.Medical records review: medical records were not provided; therefore, a review could not be performed.Photo review: one electronic photo was reviewed by bpv field assurance engineer.The photo shows the labeling of an ultraverse 014 pta balloon dilation catheter, referencing cat# u4150315 and lot# 50134718.The photo does not include the alleged mislabeled device.Based on the photo provided, the complaint investigation is inconclusive for a device markings issue.Conclusion: one photo was provided for review.The investigation is inconclusive for device mislabeling, as the device was not returned for evaluation and additional investigation activities could not confirm the reported event.It is unlikely the alleged mislabeling event is manufacturing related, as manufacturing records were reviewed and do not indicate any manufacturing related cause for this event.Additionally, the lot manufactured before and after the complaint lot were not of the 300 mm length.It is unknown whether there was a mix-up at the customer facility, as a sales report showed the facility has received both the complaint product catalog number (u4150315) and the alleged product catalog number (u4150330) within six months of the reported event.Based upon the available information, the definitive root cause is unknown.Labeling review: the current ifu (instructions for use) states: precautions: - carefully inspect the catheter prior to use to verify that catheter has not been damaged during shipment and that its size, shape and condition are suitable for the procedure for which it is to be used.Do not use if product damage is evident.- in order to activate the hydrophilic coating, it is recommended to wet the ultraverse catheter with sterile saline solution immediately prior to its insertion in the body.Dilatation catheter preparation: - remove catheter from package.Verify the balloon size is suitable for the procedure and the selected accessories accommodate the catheter as labeled.- remove the balloon guard and stylet by grasping the balloon catheter just proximal to the balloon and with the other hand, gently grasp the balloon protector and slide distally off of the balloon catheter.- in order to activate the coating, wet the balloon catheter with sterile saline immediately prior to its insertion into the introducer sheath.The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.
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