Model Number 95161-000 |
Device Problem
Insufficient Information (3190)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 01/12/2016 |
Event Type
malfunction
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Manufacturer Narrative
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The product was serviced by the facility's bio med.Medtronic requested additional information regarding the water source and cleaning protocols the facility was using with the bio cal, but no response was received.
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Event Description
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Medtronic received information that during setup the liquid level sensor on this bio cal instrument didn't function correctly.The instrument was replaced with a backup unit and there was no patient involvement in the event.Medtronic service depot personnel provided the customer with ordering information for a replacement level sensor.The facility's bio med planned to perform the repair once the part was received.Medtronic requested additional information regarding the water source and cleaning protocols the facility was using with the bio cal, but a response was not received.
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Manufacturer Narrative
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Medtronic's investigation determined that the hospital is using tap water in the bio cal instrument.The ice used is also produced from a tap water source.The facility¿s water usage does not meet the requirement of the operator¿s manual, which specifically recommends the use of de-ionized water.
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Event Description
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Medtronic received information that during setup prior to use, the liquid level sensor on this bio cal instrument required replacement.The instrument was changed out with a backup and there was no resulting adverse patient effect.Depot service provided the customer the part number of the liquid level sensor to order.Product return is not expected as repair will be performed by customer.Nothing further was required by the customer.Additional information was later received indicating that tap water is used in the instrument.The ice used in the instrument is also produced from tap water.Per the ifu, de-ionized water should be used in the bio cal.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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