| Model Number |
3.3.1.3 |
| Medical Device Problem Codes |
Application Program Problem: Dose Calculation Error (1189); Incorrect Software Programming Calculations (1495); Programming Issue (3014)
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| Health Effect - Clinical Code |
Hypoglycemia (1912)
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| Date of Event |
11/18/2016
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information around the patient was requested but not received.A patch was created in version 3.3.1.3a, which was released (b)(6) 2016.The client was upgraded with the patch on (b)(6) 2016.This is the only client affected.
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Event or Problem Description
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A health care professional reported that a patient experienced a bg of 46 mg/dl and asked that it be investigated.Upon reviewing the patient it was noted that the i:c ratio adjusted with the first bg after transition as well as adjusting twice during a "waiting to eat" meal.
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Search Alerts/Recalls
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