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Investigation - evaluation: a review of the complaint history, device history record, instructions for use (ifu), specifications and visual inspection of the returned device was conducted during the investigation.One device was returned with the repair kit in place.The length of the catheter measures 33 cm.A visual examination of the repair kit sight, the material is noted to be severed the complete circumference of the device.The point of separation is 26.3 cm from the distal tip.A document based investigation evaluation was also performed.There is no evidence to suggest the product was not made to specifications.Review of device history record shows no nonconforming events which could contribute to this failure mode.Based on the information provided, examination of the returned device and the results of our investigation, a definitive root cause could not be determined.Measures have been initiated to address this failure mode.We will continue to monitor for similar complaints.
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