(b)(4).A device history record review of the device involved in this complaint did not show any problems that could be related to the issue in this complaint.The estimated age of the device is 588 days.The device involved in this complaint has not been returned for evaluation at the time of this report.In order to perform a complete evaluation, it necessary to have the physical device sample.Therefore, the complaint cannot be confirmed.If the device sample is returned at a later date, this complaint will be updated.
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