Model Number DIMENSION VISTA 1500 |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/23/2016 |
Event Type
malfunction
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Manufacturer Narrative
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The customer contacted a siemens customer care center (ccc).The quality controls (qc) were within range on the day of the event.A siemens headquarter support center (hsc) reviewed the data related to this event.Original samples from both patients were discarded after the initial run.The customer did not perform repeat testing on the samples in question and therefore, it is unknown if the elevated tsh values obtained during the initial run were repeatable.The hsc concluded that retesting of the original samples is needed to determine if the cause of the event is due to sample integrity, instrument performance or patient physiology.The cause of the elevated tsh results on two patient samples is unknown.The instrument is performing according to specifications.No further evaluation of the device is required.
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Event Description
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Elevated thyroid stimulating hormone (tsh) results were obtained on two patient samples on a dimension vista 1500 instrument (serial number (b)(4)).The elevated results were reported to the physician(s).The patients were given levothyroxine treatment for elevated tsh results.Both patients were redrawn and tested on an alternate dimension vista instrument (serial number (b)(4)), resulting lower.The redraw results were reported to the physician(s), who questioned the results going from high to low.There are no reports of adverse health consequences due to the elevated tsh results.
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Search Alerts/Recalls
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