Device Problem
Date/Time-Related Software Problem (2582)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging that there was an issue with the pump's time and date settings.This complaint is being reported because it may result in over- or under-delivery due to running the incorrect time segment.There was no indication that the product caused or contributed to an adverse event.
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Manufacturer Narrative
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Follow-up #1: date of submission 03/01/2017 device evaluation: the device has been returned and evaluated by product analysis on 02/07/2017 with the following findings: the pump was tested for time and date reset and was found to be able hold the time and date with the battery removed for 12 hours.The black box data for the time of the complaint had been overwritten due to continued use of the pump.The alleged issue could not be duplicated.
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Search Alerts/Recalls
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