This follow-up report is being submitted to relay additional information.Reported event was confirmed by review of repair work order documentation from the supplier.Review of the dhr indicates this device was previously repaired.The motor was non-functional/non-responsive.Inside of device was packaged with contamination and irrigation path was clogged.The motor was replaced as well as damaged spacers, seal head, face seal, and all o-rings.Device was cleaned, reassembled and tested per then-current procedures.Device was returned to supplier for a second time and examined.Corrosion was noted in connector end.Cable outer casing is cracked in several places.The device fails current draw testing.The shaft face has lifted surface.The cable, motor, seal, and all o-rings were replaced and device tested per procedure.Review of the complaint history determined that no further action(s) is/are required.Investigation results concluded that the reported event was due to bad motor, corrosion and damaged cable.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
|