Device Problem
Device Issue (2379)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging an other (unusual) issue.The reporter stated that they need a replacement pump but did not say reason.This complaint is being reported because the reported issue was not resolved with troubleshooting.There was no indication that the device caused or contributed to an adverse event.
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Manufacturer Narrative
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Device evaluation:
the device has been returned and evaluated by product analysis on 24-apr-2018 with the following findings: during the investigation, a review of the black box history showed data from the date of the complaint was overwritten.No abnormal activity was observed in the current black box history.A test cap was used to perform further testing.The pump¿s ¿ez-prime¿ steps were performed correctly with no errors occurring during the investigation.Investigators were unable to duplicate the ¿cs alarm¿ complaint.The pump¿s cover was removed, and no intermittent condition was found to the printed circuit board.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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