Device Problem
Structural Problem (2506)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas alleging a casing/condition (cracked/damaged casing) issue.It was reported that the battery compartment was damaged.There is no indication that the product issue caused or contributed to an adverse event.This complaint is being reported because the alleged malfunction has the ability to result in a delay in treatment or long term cessation in delivery if the damage impacts the power circuit or cartridge compartment.
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Manufacturer Narrative
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Follow-up #1: date of submission 03/06/2017.Device evaluation: the device has been returned and evaluated by product analysis on 02/15/2017 with the following findings: during investigation, the battery compartment was cracked near the top left corner of the grip pad, and the lower right corner of the grip pad.
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Search Alerts/Recalls
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