| Model Number |
Z800W |
| Medical Device Problem Code |
Device Operates Differently Than Expected (2913)
|
| Health Effect - Clinical Code |
Not Applicable (3189)
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| Date of Event |
10/03/2014
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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A) user reported issue was confirmed.Device was found to have a speaker issue.The device was repaired and retested to meet all the specifications on 11/12/2014.B) the complaint was determined as not mdr reportable at the initial determination by following company procedures.This mdr is retrospectively filed as a corrective action to address one of the fda inspection observations made on 08/11/2016.C) zyno medical submitted an e-mdr (3006575795-2016-00073_complaint (b)(4)) on 10/25/2016 through the fda's website and received the receipt.But due to some technical difficulties and confusion, the file didn't pass with all three acknowledgements.This is a re-submission regarding the same event.
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Event or Problem Description
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The user reported that "the volume was not working." the device had a speaker issue.No patient was involved in this case.
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Search Alerts/Recalls
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