On 1/12/2017 integra investigation completed.Method: failure analysis, device history evaluation.Results: failure analysis - there was a sternal retractor returned used, showing a green band marking and a loose screw.Upon further investigation, it is noticed that the screw is not seating as it should and is allowing the leaflet to move around freely and not stay secure.Not knowing how the instrument was handled/processed, the complaint report is confirmed.Device history evaluation - nonconforming product report / nonconforming material report history: none variance authorization / deviation history: none engineering change order/manufacturing change order history: there is no applicable engineering change order/manufacturing change order history.Corrective action preventive action history/corrections: none health hazard evaluation history: none conclusion: root cause has not been identified as a workmanship or material deficiency.
|