On (b)(6) 2016, the reporter contacted animas, alleging that there were loss of prime warnings.This complaint is being reported because the issue may result in a long term cessation of insulin delivery if the user is unable to resolve the alarm.There was no indication that the product caused or contributed to an adverse event.
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(b)(4).Follow-up #1: date of submission 03/15/2017.Device evaluation: the device has been returned and evaluated by product analysis on 02/24/2017 with the following findings: review of the black box data revealed loss of prime warnings recorded 24 oct 2016.On testing, the force sensor was found to be within specifications.Loss of prime was not duplicated during investigation.Unrelated to the original complaint, the audio bolus button was inoperable due to the button slug being missing; complete pump testing was not able to be performed due to the inoperable audio bolus button.Additionally, unrelated to the original complaint, the battery compartment was noted to be cracked.This report is made under the requirements of the medical device reporting regulations and does not constitute an admission on the part of animas of any deficiency in the performance of the device.Follow-up #1: date of submission 03/15/2017.Device evaluation: the device has been returned and evaluated by product analysis on 02/24/2017 with the following findings: review of the black box data revealed loss of prime warnings recorded 24 oct 2016.On testing, the force sensor was found to be within specifications.Loss of prime was not duplicated during investigation.Unrelated to the original complaint, the audio bolus button was inoperable due to the button slug being missing; complete pump testing was not able to be performed due to the inoperable audio bolus button.Additionally, unrelated to the original complaint, the battery compartment was noted to be cracked.
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