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The customer reported complaint for a catheter leak was confirmed during functional testing.A pinhole leak was found on the proximal balloon of the catheter.A visual inspection of the returned catheter was performed.The catheter was received with accumulated traces of blood on the balloons, shaft, luered tubings and infusion ports.The balloons were examined and there were no tears, balloons bond detachment or rupture.All lumens flushed as intended.During functional testing, the catheter was connected to a pressurized inflation device.Capping the "out" luer and connecting the "in" luer to the pressure inflation device.Immediately upon pressurization, a pinhole leak was noted at the proximal balloon.Following the test, all balloons deflated successfully without any issues.No other abnormalities with the catheter were seen which may have contributed to the observed leak.Note, during manufacturing, all icy catheter are 100% inspected for leaks.In addition, extension tubing is also 100% tested for leaks.Only units that pass the testing are moved to the next process.Historical complaints were reviewed for service information related to the reported complaint and there was no previous history of related complaints for the icy catheter sn (b)(4).
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