Age/date of birth: unknown, not provided.Date of event: unknown, not provided.Section e: telephone number: (b)(6).Alternative report identification number:(b)(4).Device evaluation: the complaint product was not returned for investigation.Retain product testing: the solution of the retained product was visually inspected.Chemistry testing was performed and met specification.There were no particles or foreign substances found.A product failure was not confirmed.Manufacturing record review: a review of the manufacturing records was performed.The production process records were found to be acceptable.All testing items were completed and met specifications, including incoming chemical materials testing, primary and secondary packaging materials inspection, product physical appearance inspection, bulk and finished product chemical testing and microbial testing, sterilization records, environment monitoring and water system monitoring.There were no same or similar non-conforming material records, or related process/material changes.There were no non-conformances related to this complaint.In conclusion, reported lot was deemed acceptable for release.Labeling review: the directions for use (dfu) were reviewed.The dfu adequately provides instructions, precautions, and warnings for the proper use and handling of the product.Based on the results of the investigation, no product deficiency was identified.All pertinent information available to abbott medical optics has been submitted.
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