Reported event: the event reported that a shell impaction platform cracked during use.No harm occurred.Per communication logs, additional inspection of the device was performed after the initial complaint and no issue was found.The part will be not be returned.Device evaluation and results: unable to perform as the device was not returned.Per communication logs, additional inspection of the device was performed after the initial complaint and no issue was found.The part will be not be returned.Device history review: review of the device history records indicate (b)(4) devices were manufactured and accepted into final stock on 02/13/2013 via npr (b)(4).Complaint history review: a review of complaint for p/n 206270, l/n dm010812 shows no complaints related to the alleged failure.Conclusion: the investigation concluded that no device failure occurred.Per communication logs, additional inspection of the device was performed after the initial complaint and no issue was found.The part will be not be returned.Corrective action / preventive action: no action is required at this time as there is no indication to suggest a product non-conformity or unanticipated hazard.Device not returned to manufacturer.
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