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Catalog Number 24-5433 |
Device Problem
Component Missing (2306)
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Patient Problem
No Information (3190)
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Event Date 01/24/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Upon completion of the investigation a follow up report will be filed.
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Event Description
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As reported by the distributor, a 10- pack of surgical strips were received with 9 strips.Sample is available to return.
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Manufacturer Narrative
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Updated udi: (b)(4).Additional info: describe event or problem, model #/lot #, date received by mfr, type of reports, if follow-up, what type?, additional mfr narrative.Received lot number.Upon completion of the investigation a follow up report will be filed.
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Event Description
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As reported by distributor, lot number is 610542.
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Manufacturer Narrative
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The product was returned for evaluation.The issue reported by the customer was confirmed.The manufacturing documentation was pulled and reviewed.No discrepancies were noted.While we are unable to conclusively determine the specific root caused based on the information available, the issue is likely due to operator error.Per the requirements of the specification the operator is required to inspect the front and back of each strip and count the stack.The operator than weighs the stack to make sure there are 10 strips prior to bagging the stack.Operators who worked on this product and lot number were made aware of the issue and retrained.Trends will be monitored for this or similar complaints.At present, we consider this complaint to be closed.
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Search Alerts/Recalls
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