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Investigation - evaluation : a review of the complaint history, dimensional verification, device history record, manufacturing instructions, trends, quality control and visual inspection of the returned device was conducted during the investigation.Visual inspection of the amplatz extra stiff ptfe double flexible wire guide noted the wire to be separated into two pieces with piece 1, noted to be longer in length than piece 2, and kinks at three locations along the length of the wire.Coil elongation was present.The weld ball was noted at the distal tip of piece 2.A document based investigation evaluation was also performed.There is no evidence to suggest the product was not made to specifications.Review of device history record shows no nonconforming events which could contribute to this failure mode.It should be noted there were no other reported complaints for this lot number.Based on the information provided and the results of our investigation this type of device failure has generally been associated with the wire guide being damaged by withdrawal and/or manipulation through the needle or other instrument.Less frequently, patient anatomy is known to make withdrawal of the wire guide difficult, resulting in damage when the force applied exceeds design specifications.The most likely root cause; however, could not be definitively determined in this case.We will continue to monitor for similar complaints.Per the risk assessment no further action is required.
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