| Model Number |
POLESTAR |
| Medical Device Problem Codes |
Electrical /Electronic Property Problem (1198); Device Displays Incorrect Message (2591); Device Operates Differently Than Expected (2913)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
08/04/2016
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.The initial report occurred on (b)(6) 2016 and was found to be a non-reportable malfunction based on the information available at the time the event occurred.On 01/17/2017, a retrospective review related to a capa was completed for all events where the reported malfunction was not previously associated with serious injuries; the reporting determination has been revised to consider these malfunction events reportable.Investigation of returned suspect device finds that the failure was an electrical issue caused by a weak battery in the motion controller.The battery could not hold a charge.Replacement of the motion controller battery resolved the issue.A full system check-out was completed and all tests passed.Full system functionality was confirmed and the system was returned to service.
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Event or Problem Description
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A medtronic representative reported a motion error message: ¿reset motion controller and re-home the magnet¿.The issue was resolved by performing the recommended actions that were displayed in the messages and the messages did not pop-up again.However, the motion system failed at the end of the surgery after it was removed from the patient.There was no patient present when this issue was identified.
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Search Alerts/Recalls
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