Additional information indicated that the reported event occurred during use of the device for a cardiopulmonary bypass (cpb) procedure.As a result, an alternate device was employed.The surgical procedure was completed successfully.There was no delay, no blood loss, nor adverse consequences to the patient.Per clinical review: according to the user facility's perfusion staff, this incident occurred on (b)(6) 2017.During cpb and during the start of rewarming of the patient, the heater cooler was placed in the rewarm mode, but the water exiting the unit remained cold.Even though the outlet water was not being warmed, an overtemp alarm sounded and kept alarming.Due to the behavior of the unit, the perfusionist elected to change out the unit with a replacement device and rewarming was completed and the patient was weaned from cpb without further issue.The local field service representative (fsr) visited the center to repair the unit days after the procedure.He found a stuck valve which allowed cold water to mix with warm and this prevented the water to be warmed to the user desired temperature.In addition, the stuck valve lead to stagnant water near the internal temperature sensor and this lead to a localized volume of water to heat up to 42 degrees c and set off the overtemp alarm.This localized volume of water was isolated from the outlet water lines.The procedure was completed successfully, without delay and without associated blood loss.There was no harm observed.
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