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A review of complaint history, device history record, documentation, instructions for use, manufacturing instructions, quality control, and visual inspection of returned partial device was completed during this investigation.The captor valve assembly was returned for investigation.Visual inspection confirmed that the un-notched iris valve and the valve control cap were not attached to the captor valve assembly, but were hanging on the gray positioner.One cause of iris valve detachment from the assembly is retraction of the gray positioner while the valve is in the closed position, due to the friction on the valve from the motion of the positioner.However, the complaint indicated that the valve was open during the retraction of the gray positioner.The three silicone-disc parts were intact and apart of the captor valve assembly.This suggests that the blood loss was due to blood collected between the discs and valve during the procedure and was released when the valve was removed.The ifu states that, "it is important to monitor blood loss from the hemostatic valve throughout the procedure, but is specifically relevant during and after manipulation of the gray positioner.After the gray positioner has been removed, if blood loss is excessive, consider placing an uninflated molding balloon or an introduction system dilator within the valve, restricting flow." also the ifu states during positioner retraction to "ensure the captor hemostatic valve on the main body introducer sheath is turned to the open position." review of the device history record of the finished product shows no nonconforming events that would contribute to this failure mode.There were no other reported complaints for this lot number.Based on the available information, the root cause is related to leakage at the hemostatic valve.Measures have been conducted to address this failure mode.Monitoring will continue to be performed for similar complaints.
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